Network Activities

Case Studies in Service Innovation: Two day conference: June 14th/15th 2010

Case studies in Service Innovation > Panel Chairs

Steve Street

Senior IT Architect - Infrastructure Architecture (Certified Architect), MA(Cantab), CEng, MIET

IBM Global Technology Services, IT Delivery, Security & Risk Management Competency, IT Security Architecture and Consultancy Delivery Team , IBM United Kingdom Limited, North Harbour, UK; Twitter = SteveDStreet

Steve Street was born in Hong Kong, educated at Trinity Hall, Cambridge where he studied Mathematics and Engineering & was winner of the Civil Engineers Prize for Management Studies. After a short career in Operational Research he joined IBM where he has spent more than 25 years working in most aspects of the Design, Deployment & Delivery of IT Services. He is a Senior Certified IT Architect, currently working primarily in the area of Security. He has been the winner of an IBM Outstanding Technical Achievement Award, a participant in a number of IBM Academy of Technology studies and is an advocate of the emerging science of Service Science, Management & Engineering.

Steve was a member of the organising committee and attendee of the 'foundational' Cambridge Service Science, Management and Engineering Symposium in 2007 - - and has participated in several SSMENetUK and other events related to Service Science.

His key theoretical interest in the area of Service Science is around the idea of Value, Value Systems and Services as Value Based Transactions - a subject touched on in his Podcast on the Judge Business School website @

He is married, a member of the Judge Business School Network, a Chartered Engineer, a collector of Contemporary Prints, provider of seed funding and now a member of the Advisory Board for 'Outside In', a new biennial Arts Prize for marginalised artists - - which will complete the process of going 'fully national' in 2012.