9 November 2009: European Workshop on Service Systems (EWOSS)

European Workshop on Service Systems (EWOSS)
System as a Fundamental Abstraction of Service Science
November 9 2009, Eindhoven, The Netherlands

Presentations available to download:

• System as a Fundamental Abstraction of Service Science  by Liping Zhao, School of Computer Science, University of Manchester

• Introduction to Knowledge-Intensive Service Systems SRII Special Interest Group by Linda Macaulay, Professor of System Design and Director of Centre for Service Research, University of Manchester

• Knowledge Intensive Service firms, sectors, systems by Ian Miles, Professor of Technological Innovation & Social Change, Centre for Service Research & MIoIR, Manchester Business School

• Soft Systems Methodology (SSM) and Service Innovation  by Giles Hindle, Warwick Business School

• Model for Trans-sector Digital Interoperability by António Madureira, Frank den Hartog, Eduardo Silva and Nico Baken

• Business Models in the Internet of Services by Nikolay Mehandjiev, University of Manchester, Benjamin Gil, Atos Origin