Downloads
Centre for Service Research Launch Event 22nd April 2009
The purpose of the launch is to raise awareness of business, universities and government to the research achievements and objectives of the Centre, to obtain stakeholder views of the areas requiring priority attention, and to examine ways in which we might collaborate for mutual benefit.
Presentations available to download:
- Service Innovation and Performance: A Government Perspective, Allan Mayo, UK Department for Business (BERR)
- Starting a new Service Business, Richard Taylor, Director, Concinnitas
- What Service Science offers to Business, Prof. Linda Macaulay, Manchester Business School
- Building a Service Research and Innovation Community, Krishna Singh, Director Strategic Programs, Service Science Research, IBM Almaden, Palo Alto, California
- Service Research in Germany and the Karlsruhe Service Research Institute, Prof. Gerhard Satzger, Director KSRI, Karlsruhe Institute of Technology
- Skilling the Nation to respond to the needs of the Service Economy, Patrick Beasley, e-Skills UK
- The Role of the Centre in developing Service Oriented Education, Dr. Babis Theodoulidis, Dr Claire Moxham, Centre for Service Research
- Innovation in services: the contribution from Engineering and Physical Sciences, Vince Osgood, Associate Director, Economic , EPSRC