The Challenge of Services in the 21st Century: Opportunities for Education and Business 1st July 2008

The goal of this workshop is to raise awareness of the need for educators to respond to the challenge of growing services economy and to stimulate business to become involved in the development and delivery of curricula. more information about the event.
Presentations available to download:

1. The Challenge of Services in the 21st Century - Opportunities for Education and Business by Kelvin Bishop, IBM NE Europe
2. Services Sciences Education an HPL perspective by Chris Tofts, HP Laboratories Bristol
3. SSME workshop report prepared by Nick Yip, Doctoral student, Centre for Service Research, University of Exeter