Cambridge Service Science, Management and Engineering Symposium 14-15 July 2007

This symposium brought together a small group of leading international academics and senior industrialists in an open and interactive forum. The symposium was chaired by Dr Jim Spohrer of IBM and Professor Mike Gregory of the University of Cambridge. Professor Macaulay represented SSMEnetUK at the symposium.

Download the discussion paper " Succeeding through Service Innovation: Developing a Service Perspective on Economic Growth and Prosperity " [399KB]

Further information about the Cambridge SSME Symposium can be found at http://www.ifm.eng.cam.ac.uk/ssme