SRII Special Interest Group on Knowledge-Intensive Service Systems

Knowledge-Intensive Service Systems (KISS)

KISS SIG > SIG Leadership Team

Eamonn Kennedy

IT Services Practice Leader

Ovum, London, UK

Eamonn joined Ovum in 2003. He is a member of the Outsourcing practice, where he covers the European market for infrastructure-led, application-led and business process-led outsourcing. In this capacity, Eamonn conducts and publishes research on the topic of outsourcing, particularly application-led and infrastructure-led outsourcing. Eamonn also delivers these findings in the form of presentations and workshops. His opinion on the outsourcing market has been referenced in many business and trade media titles, including the Wall Street Journal,, The Times Online and Computerwoche. 

 In addition to his regular work within the outsourcing practice, Eamonn is also Ovum`s lead analyst for CSC, HP and IBM Global Services. Prior to joining Ovum, Eamonn lived and worked in Amsterdam for another well-known research firm covering the European outsourcing market. Eamonn recently completed a postgraduate diploma in European Union Law to complement his MSc degree in Finance and his BSc degree in Business Management.