Key Reading and Glossary

World Class Institution or Programme

Manchester Institute of Innovation Research

Services Science Management and Engineering (SSME) Learning and Teaching Project, Australian Learning and Teaching Council 2008-2010, Joint universities project.

National University of Singapore, School of Computing SSME

Stanford University, Center for Work, Technology and Organization

University of Pretoria

University of Pavia

Manchester Business School, Centre for Service Research

Karlstadt University, Masters Programme

Hanken Swedish School of Economics and Business Administration

Geneva Business School, MSc Business Administration

Services Science Management and Engineering (SSME) Learning and Teaching Project  Australia

Center for Open Innovation at Berkeley

The Association of Information Systems Special Interest Group on Services

Engineering Services Management WebCampus Graduate School of Technology Management, University of Pretoria, South Africa

University of California Merced

Graduate School of Business, Sogang University, Korea

Centre for Services Leadership, , W.P. Carey School of Business, Arizona State University, USA

European Research Center for Information Systems, Willelms-Universitat Munster, Germany, Masters Programme in Service Science

European Institute for Advanced Studies in Management

2009 SUMMER SCHOOL IN SERVICE ENGINEERING AND MANAGEMENT, Aug 24 -28, Helsinki University of Technology

University of Porto

North Carolina State University

Politecnico di Milano

EPFL Switzerland

Michigan Technological University Service Systems Engineering

University of Cambridge SSME Community

San Jose State University SSME Program

W.P.Carey School of Business  CSL Arizona State University

Masaryk University SSME

Rennselaer Polytechnic  Institute, New York, Center of Services Research and Education

Service Science Research Centre National Chengchi University

Northern Illinois University SSME

University of Alberta Services Science Research Group

Singapore Management University, SSME Programme

Swiss Institute of Service Science

University of Westminster, MSc Service Science

Service Systems Research Group, University of Alberta

Exeter Business School: MSc Services Science & Management

University of Maryland, Smith School of Business

University of Sydney 

UC Santa Cruz

Karlsruhe Service Research Institute KSRI

UC Berkeley

MIT-IBM Lecture Series Real World Challenges

CTF-Service Research Centre Karlstad University

Almaden Services Research SSME course modules

Complex Services Innovation Research Network (CSIRN), University of Glasgow